Monitoring Services

Elevator
Monitoring

ADA-compliant elevator emergency communication systems with 24/7 monitoring — installed, certified, and maintained by PCS across Utah.

Overview

Code-Required. Life-Critical.

Elevator emergency communication systems are required by ASME A17.1 (Safety Code for Elevators and Escalators) and ADA standards in virtually every commercial elevator in the United States. These systems provide a two-way communication link between an elevator cab and a monitoring center, ensuring that anyone trapped in an elevator can reach help immediately — 24 hours a day.

Powered Control Systems installs elevator emergency communication systems and provides 24/7 monitoring for commercial buildings across Utah. Our monitoring operators are trained to assist trapped occupants, coordinate with building management and emergency services, and document every call for regulatory compliance purposes.

We also provide annual certification of elevator emergency communication systems — a requirement under ASME A17.1 and Utah elevator inspection regulations. Our technicians test every component of the communication system and provide the documentation needed for elevator permit renewal.

Our Capabilities

  • Elevator emergency communication system installation (ASME A17.1)
  • ADA-compliant two-way voice communication
  • IP and cellular-based communication systems
  • 24/7 central station monitoring and response
  • Annual certification and testing (ASME A17.1 Section 8.11)
  • Multi-car elevator building monitoring
  • Documentation for elevator permit renewal
  • Existing system assessment and upgrade
  • Replacement of outdated analog systems with IP-based platforms
  • Integration with building security and fire alarm systems
  • Service and repair of existing elevator communication systems
  • Portfolio monitoring for multi-building property managers
Why Choose PCS

The PCS Difference

Code & ADA Compliance

PCS installs elevator communication systems to ASME A17.1 and ADA requirements — ensuring your building passes elevator inspections.

24/7 Operator Response

Trapped occupants reach a live operator immediately, 24 hours a day — not a voicemail or automated system.

Annual Certification

PCS provides the testing documentation required for elevator permit renewal — keeping your compliance records current.

Portfolio Service

Property managers with multiple buildings can consolidate elevator monitoring under a single PCS service agreement.

FAQ

Frequently Asked Questions

Yes. ASME A17.1 (adopted by Utah) requires a two-way emergency communication system in all elevator cabs. The system must connect to a location that is monitored 24 hours a day. ADA also requires the system to be accessible to individuals who are deaf or hard of hearing through a visual indicator.

The elevator emergency communication system dials out to PCS's monitoring center, where a trained operator answers the call, assesses the situation, and coordinates assistance — notifying building management, maintenance, or emergency services as appropriate. Every call is logged for compliance documentation.

ASME A17.1 requires monthly testing by building personnel and an annual inspection by a licensed elevator inspector. PCS provides annual certification testing of the communication system components, producing documentation required for elevator permit renewal.

Yes. Many older buildings have outdated analog elevator phone systems that rely on POTS (plain old telephone service) lines — which are increasingly unreliable and expensive. PCS replaces these with IP or cellular-based systems that are more reliable and eliminate the monthly phone line cost.

Related Services

Fire Alarm MonitoringIntercom SystemsFire Alarm SystemsTechnology Platforms

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Request a Quote (801) 576-6634